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PROFESSIONAL CERTIFIED COMPUTER SUPPORT ENGINEER

Professional Certified Computer Support Engineer
Course Code CP/PCERT/COMPSE
Duration 3 months
Level Career Pathways
Pedagogy Blended | Online
A Certified Computer Support Engineer, also known as an IT support engineer, helps in resolving technical issues within different components of computer systems, such as software, hardware, and other network-related IT related problems. A technical support engineer can work in a wide range of industries, such as telecom, automobile, medical and healthcare services, information technology, aerospace, and many more.
Computer Support Engineers are highly skilled in fixing any technical problems, including network configuration and account setup, clarifying the doubts that customers raise with regard to products or services through their calls and emails, and resolving their issues on priority.
1. Expert Level
Course Code:LSBE/CP/PCERT/COMPSE
Awarded by: LSBE
Qualification Type: Certification 
Mode of Study: Video Tutorials

COMPULSORY MODULES
  • AGILE/Scrum
  • Certified Information Systems Security Professional (CISSP) 2020
  • Certified Ethical Hacker (CEH) Version 11 Part 1: Foundations (ECC 312-50)
  • Introduction to Python
  • Microsoft 98-366 MTA Networking Fundamentals
  • CompTIA Linux+ (XK0-004)
2. Practitioner Level
Course Code: LSBE/CP/PCERT/COMPSE
Awarded by: LSBE
Qualification Type: Certification 
Mode of Study: Video Tutorials

COMPULSORY MODULES
  • CompTIA CySA+ (Cybersecurity Analyst+) CS0-002
  • Certified Ethical Hacker (CEH) Version 11 Part 2: Ethical Hacker (ECC 312-50)
  • Certified Ethical Hacker (CEH) Version 11 Part 3: Advanced Ethical Hacker (ECC 312-50)
  • CompTIA Advanced Security Practitioner (CASP) CAS-003
  • CompTIA PenTest+ (PT0-001)
  • CompTIA Security+ SY0-601 (2022)
Learning Objectives
These are some examples of important skills computer engineers need to be successful in their field:
  • Adaptability
  • Coding
  • Communication
  • Creativity
  • Networking
  • Problem-solving
  • Research
  • Resilience
  • Security
  • Software development
Computer support engineers are responsible for troubleshooting and resolving technical issues, providing training and support to end-users, and maintaining and upgrading computer systems and networks. They may also be responsible for installing and configuring software and hardware, and ensuring that computer systems are secure and compliant with company policies and industry regulations.